About Us

Privacy Policy

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TIMES24 MALAYSIA SDN. BHD. will collect and use your personal data in compliance with the Personal Data Protection Act 2010, regulations, guidelines, orders made under the Personal Data Protection Act 2010. This Privacy Notice and any agreements you have or may have with us will govern the collection, use, handling, retention, disclosure, and protection of your personal data. We recommend reading this Privacy Notice carefully to understand how we handle your personal data.

TIMES24 MALAYSIA SDN. BHD. (Registration No.: 199401037199(322881-M)) (hereinafter referred to as “T24MY”, “we, “us”, “our” and other similar expressions), value and respect the privacy rights of all our customers across all aspects of our business and we strive to protect your personal data in compliance with the laws of Malaysia.

We collect different types of personal data based on the services you subscribe to and the purpose of data collection. The personal data we collect may include your name, identification information, contact details, date of birth, gender, photographs, videos, employment details, lifestyle preferences, vehicle registration information, and financial information like credit or debit card details. If you represent a company, we may also collect your company registration number, contact information, and employee data. Our website contains links to other websites. The scope of our Privacy Notice is limited to our website. We do not assume responsibility for the privacy policies or content found on third-party websites. We strongly advise you to review the privacy notices of any other websites you visit.

We collect your personal data to identify users and potential users of our service and to provide effective management of our services. This includes maintaining your account, conducting administrative tasks, and improving our services through initiatives and feedback. We may inform you about promotions, including those from third parties. We may use your personal data for market research, addressing queries, and fulfilling legal obligations. We may share your personal data with our affiliated companies, landlords, service providers, and contractors who help us deliver our products and services, any party who undertakes to keep your personal data confidential or to whom we are compelled or required under the law to disclose to.

You have the right to request access to your stored data at any time. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data or (b) if you wish to make a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer. They will make every effort to provide you with access within 21 days of receiving your request. If we are unable to fulfil your request within 21 days, we will strive to do so within 35 days. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is withdrawn by you in writing. You may withdraw your consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer.

We reserve the right to update or modify this Privacy Notice as needed. Any changes will be published on our website and will replace the previous version. The updated Privacy Notice will apply to our relationship with you, regardless of whether we notify you directly of the changes.

You may contact our Data Protection Officer if you have any enquiry, feedback or complaint regarding our personal data protection policies and procedures, if you wish to make any request, or if you believe that information we hold about you is incorrect or out-dated.

You may contact our Data Protection Officer via email at anuar.ismail@times24.com.my

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